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DJ-Kiwi Ltd Tour Policies and Rules

DJ-Kiwi Terms and Conditions

Payment

You probably want to avoid unnecessary costs for bank fees and credit card fees, so the cheapest method of payment is to withdraw the money from your New Zealand bank account or credit card and deposit the money into our company account.

Please note that all prices are quoted in New Zealand Dollars (NZD) and include New Zealand Goods and Service Tax (GST) of 15%.

The balance of full payment is required 10 working days before the start of our tour.

Cancellation

- All cancellations must be received in writing and are subject to a cancellation fee.

- Any cancellations received after the final payment date (10 days before start of tour) will incur a 40% cancellation fee.

- And if you cancel within 4 days of the day our tour starts, there is no refund at all.

- Should the tour be cancelled by DJ-Kiwi Ltd due to no fault of the client, the customer will be fully reimbursed.

Refund

- There is no refund if the client missed any part of the tour (including city sightseeing, use of accommodation, etc)

- OR other circumstances occur to ensure the safety and/or further participation and enjoyment of the client's holiday.

- We can't refund the costs of your flights if you already asked us to book them for you.

Changes to Itinerary

If unforeseen circumstances beyond our control make changes to the itinerary necessary, then we reserve the right to vary the itinerary with no additional charge or refund.

Health Conditions

You have to provide us the information if we need to know about any relevant health issues. DJ-Kiwi Ltd reserves the right to send clients home.

Price Exclusions

- Any kind of transport (including bus and/or flights) to and from the start/end of our tour.

- Personally incurred expenses such as additional meals, beverages, optional activities, souvenirs, etc.

Permission Forms

International Students will need written and signed permission from their natural parents to join our tours and to participate in any optional activities.

Travel Insurance

We recommend a comprehensive travel insurance which should cover medical expenses, loss of baggage and cancellation fees.

Photos of Clients

By agreeing to our tour policies, you hereby grant permission to DJ-Kiwi Ltd to use photos of you on the Internet, printed or electronic publications without further consideration.

DJ-Kiwi is not responsible for any of the following:

- The loss / damage of participants baggage or its contents.

- Mechanical breakdowns, government actions, weather or other circumstances beyond our control.

- The failure of the client to follow instructions.

Note: To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.

DJ-Kiwi Tour Rules

I agree to the following unavoidable rules:

- DJ-Kiwi Rules and the laws of New Zealand apply at all times!

- I don't drink / buy any alcohol, smoke any illegal drugs or inhale any chemical substances while on tour regardless of age and New Zealand Liquor Licensing Rules.

- I respect all the other tour members regardless of their origin, gender, religion or sexual orientation.

- I know that if I break any rules I will be sent back to my host family immediately at my own cost and if I'm found with drugs the New Zealand Police will be notified. No refund will be given to me for the missed part of the tour.

No Drugs Signs

DJ-Kiwi Adventure Tours build on TRUST and RESPECT!

For further information, please send an email to tours@dj-kiwi.com or contact us here.

 
 
 


 
 

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  Phone: +64 (0)21 1673790
E-Mail: info@dj-kiwi.com
PO Box 20113, Bishopdale, Christchurch 8543, NZ
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